Writing about technology for business
Skip the hype—favor humanity
Some roadway signs have an irritating quality: they’re only useful to people already familiar with the road they mark. A turn-only lane appears suddenly—too late to safely get back in the forward-going lane. Or an ambiguous sign makes it hard to tell which way you need to exit, or how far you’ll need to detour around a construction area.
That same frustrating quality crops up frequently in descriptions of new technology.
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