Victoria Turk, a seasoned writer and editor for publications like Wired and Motherboard, has some sage advice about being polite in a place where courtesy sometimes seems like the exception: online. In email, or on social media, it’s easy to misread others, or to be misread.
The Golden Rule in full effect
Here are five concrete suggestions that not only might make people happier to read your emails (or texts, Read more >
Being friendly and approachable is a small and easy thing, but it makes a huge difference, and it costs you nothing besides some thought.
One company I admire, multi-factor access specialists Duo Security, sent a corporate email the other day that had a standout feature among digital marketing assets.
Instead of the too-often-seen disclaimer along the lines of “Replies to this email address will not be read” and an email address like “DO-NOT-REPLY@big-faceless-corp.com”—Gee, Read more >